Getting paid — direct from buyer

When you make a sale as a third-party seller, the money goes directly from the buyer to you. The platform does not collect, hold or release it.

The flow

1. Buyer clicks "Buy" or wins an auction lot.
2. The platform notifies you (email + dashboard).
3. You confirm availability (usually within 48 hours). The listing is held in reserve for the buyer until you confirm.
4. The platform shows the buyer your chosen payment methods. You provide these in your seller profile:

- PayPal email (most common) - SEPA bank details (for EU buyers) - Other methods you choose to accept

1. The buyer pays you directly.
2. You confirm receipt in the dashboard. The order moves to "paid, ready to ship".
3. You ship within 7 business days, mark as shipped with tracking, and the order completes when the buyer rates it.

Setting your payment methods

In your seller profile (/account/sell/profile), add at least one payment method. Most sellers offer PayPal as the default and SEPA for EU buyers. The buyer chooses which method to use.

What we recommend

• PayPal Friends & Family is not allowed. Buyers must use PayPal Goods & Services to keep their (and your) basic protections. We monitor this.
• For high-value orders (€500+), prefer SEPA bank transfer or PayPal Goods & Services. Both create a clear paper trail. Avoid Friends & Family and avoid cash on delivery.
• Confirm payment receipt promptly. The buyer is waiting; the platform is also waiting to release the next stage of the order.

What we don't do

• We do not invoice the buyer on your behalf.
• We do not hold money in escrow.
• We do not handle currency conversion.
• We do not charge a transaction fee.

Your obligations to issue invoices (if you are a business seller) are separate. See Who issues the invoice.

When a buyer doesn't pay

See What happens if a buyer does not pay.